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interactive technology limited


Welcome to the corporate website for Interactive Technology Limited. We offer various products and services within the Information Technology (IT) field. Our experience in the East African market since 1996 has made us one of the top specialised product and services supplier in the region. ITL specialises in the following products and services to service and support its client base:
hardware: Dell, Toshiba, HP, Acer, APC, MGE, D-link, 3Com
software: QuickBooks, AVG, Microsoft
devlopment: Websites, Online Applications, Ecommerce Sites, CMS, Databases, Brochure, Email Adverts, Holding pages
INTERACTIVE TECHNOLOGY LIMITED ACCEPTABLE USE POLICY
Compliance with foreign law
The Internet is global in reach. Consequently it is possible for anyone using the internet to break the laws of foreign countries. Customers are therefore advised to take all reasonable steps to avoid breaching relevant foreign laws.

Warranties and Disclaimers

Our service warranties and the extent of our liability are explained fully in our Terms and Conditions. By connecting to the INTERACTIVE TECHNOLOGY LTD network, Customers agree to hold INTERACTIVE TECHNOLOGY LTD harmless in the event of any legal claim regarding our services.

Irresponsible usage

Customer acknowledges that they have a responsibility to ensure that their connection is not used in an irresponsible manner. INTERACTIVE TECHNOLOGY LTD deem irresponsible use of the services to include, but not be limited to, sending unsolicited e-mail ("spamming"), attempting to breach the security of a 3rd party machine, and flooding Usenet by placing a single post in a large number of newsgroups.

In the event that a customer’s services are used for any purpose that INTERACTIVE TECHNOLOGY LTD deem irresponsible then INTERACTIVE TECHNOLOGY LTD reserve the right to suspend service while the usage is investigated in consultation with the customer. Should investigation determine that the service has been used irresponsibly, INTERACTIVE TECHNOLOGY LTD reserve the right to terminate the customer’s account with immediate effect. Wherever possible the customer will be notified in advance of any termination.

Security and privacy

Login names and passwords must be kept secret and not be communicated to any third party. INTERACTIVE TECHNOLOGY LTD must be notified immediately if they are compromised. If a customer forgets or loses their password, they will need to contact support to have it changed. Customers are responsible for all traffic that is sent from their server. It is therefore the customer’s responsibility to ensure that all software is virus-free and up-to-date with all relevant security patches. In particular, server software running on public-facing ports, such as mail servers and proxy servers, must not be remotely exploitable.

If INTERACTIVE TECHNOLOGY LTD find malicious traffic emanating from a customer’s Account / site, INTERACTIVE TECHNOLOGY LTD have an obligation to our other customers and peering networks to take urgent measures to block that traffic. In many cases, this can be achieved by selective port blocking, but in other cases, this will involve disconnecting and suspending the account until the issue has been resolved. INTERACTIVE TECHNOLOGY LTD understand that in many cases a customer may not be responsible for or aware of the problem, and therefore INTERACTIVE TECHNOLOGY LTD will work with the customer to resolve the issue as efficiently as possible to restore normal service.
  
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