Register your Domain

The .KE registry is a closed registry offering Domain Registration services to persons or organizations with local presence in Kenya.

Domain & Entity Registration Rights:

Domain Registration is not open to all on the KENIC system. Once a USERID has been registered, Registrants interested with Registering domains and entities will be required to enter into an Agreement with KENIC.

On completion of the MoU agreement, the USERID will be assigned with Domain & Entity Registration Rights. (Registrar Rights)

Entity (Owner-ID)

The Entity is the Registrants (Domain Owners) details. If the Registrant had not created an Entity previously, an option to create an Entity is provided.

The Entity requires the following

Entity Name:
This is also same as the Company or Organization name of the Domain Owner (Not of the Registrar)

Responsible (Entity's Authoritative Contact Person):
This is the name of the Person that is responsible of Domain Issues for the Entity. in Most cases IT Managers or System Administrators of the Entity

Address: - This is the physical address of the Entity

Number: - Block Number, Plot number or Building Number.

Compliment: Specifics of the office location e.g.: 10th floor or Room 120

Zip Code: Postal Zip Code

City: Name of your City e.g.: Nairobi, Mombasa, Sao Paulo etc.

State: State is KE since there are no state definitions in Kenya.
Those outside Kenya should enter their states respectively.

Country: Your Current Country (select from pull down menu)

Country Code :- Enter the designated Calling Country Code e.g. 254 for Kenya

Area Code:- Enter the designated Calling Area Code e.g. 020 for Nairobi

Telephone Number:- Enter the Entities telephone number Extension Respectively.

Administrative Entity ID:-
Every Entity requires an Administrative Entity ID. This ID is same as the USERID mentioned above. However, The Administrative Entity ID has overall rights for the Entity and domain. Only the Administrative Entity ID can change the other contacts for that domain e.g.: Domain Administrative Contact ID,The Technical Contact ID and the Billing Contact ID.

This is also included registration of domain names under the Entity ID (Owner-ID) created.

Examples:- If registering a domain on behalf of a Registrant (Domain Owner), the Registrar needs to
enter Its USERID as the Administrative Entity ID of the domain.

If the Registrant (Domain Owner) registers the domain directly without the assistance of the Registrar, The Registrant should enter their USERID as the Administrative Entity ID.

Administrative Entity Contact

The Administrative Entity Contact is the entities (Owners) contact or Responsible person with Administrative Authority at the entity.
The Administrative Entity Contact has the overall administrative control rights on a domain name in the KENIC system.

If a Registrar creates an Entity on behalf of a Registrant, its the responsibility of the Registrant to make sure that the Registrar re-delegates the Administrative Entity ID back to the Registrant.

Domain Administrative Contact:

The Domain's Administrative Contact is the person to be contacted on Administrative matters affecting the domain. The Registrar of the domain will be assumed as the Domains Administrative Contact. This registrar should also be the Administrative Entity Contact ID else rights to create a domain for the entity (Owner-ID) will be denied.

Domain Technical Contact ID

This should be the USERID of the Technical Contact of the domain
Technical Contact is the Person to be contacted on Technical matters affecting the domain. It is recommended that the Technical ID be that of the ISP hosting the Domain or that of the Registrar.

Please note that the Technical Contact can only change the DNS Servers of the Domain.

Domain Billing Contact ID

This should be the USERID of the Billing Contact of the domain
The Billing Contact is the Person to be contacted on Billing matters of the domain. It is recommended that the Billing Contact ID be that of the Registrar or the person at the Entity that handles accounting or financial matters.

Making the Billing contact ID that of the Registrar or ISP will reduce the number of different organizations the Entity will deal with when making payments.

Please note that all above mentioned ID's should be registered using the User ID registration form.

Administrative Entity Contact

The Administrative Entity Contact is the entities (Owners) contact or Responsible person with Administrative Authority at the entity.
The Administrative Entity Contact has the overall administrative control rights on a domain name in the KENIC system.

If a Registrar creates an Entity on behalf of a Registrant, its the responsibility of the Registrant to make sure that the Registrar re-delegates the Administrative Entity ID back to the Registrant.

Supporting Documents:

Some of the Domain name extensions require supporting documents in order for them to be registered. These are:

go.ke:
This domain requires supporting documents from the Department of Government IT Service at the Ministry of Finance. They should give an Authority letter to show that the Entity is a valid Government institution or Agency and authorized to register the domain name.

ac.ke:
KENIC will require a Registration Certificate as supporting documents from the Ministry of Education Science and Technology in the name of the Entity. The Registration Certificate should classify the Entity as a University or College academic.

sc.ke:
Will also require a Registration Certificate as supporting documents from the Ministry of Education Science and Technology in the name of the Entity. The Registration Certificate should classify the Entity as a Kindergarten, Primary or Secondary Academic.

All domains that require supporting documents will generate a ticket that will only be closed by the KENIC Registry Services once the Supporting Documents have been received. Only when the Ticket is closed will the domain be published.

Billing Cycle:

The KENIC billing cycle is on a 12 month basis (annual) for any domain name registration or renewal fee which shall be referred to as a Maintenance fee. All Maintenance Fees are subject to VAT.

New Domain Invoicing:

New Domains will be Invoiced once the Registration ticket has been closed. An Email with the Domain Invoice details will be sent to the Billing Contact. A URL link will be availed to enable Printout of the Invoice. The Invoice is payable (Due Date) within 2 weeks of the Registration. Payment Reminders will be sent to Billing and Administrative Contacts after Due Date for an additional 2 months after which the domain will be Suspended.

Domain Renewals:

Existing Domains will receive a Renewal fee Invoice three months to the Expiry Date. The Invoice is payable (Due Date) within 20 days. Two email Reminders will be sent to Billing and Administrative Contact after the Due Date within an additional 2 Months Period.
If payments are not received after this period the domain will be Suspended.

Suspended Domains:

Domain names that have not been paid for within the set Billing Cycle will be Suspended but maintained in the database for an additional 180 days. If a domain is not reclaimed within this period, it will be quarantined for 3 months after which the name will be released back into the pool for re-registration.

Change of Administrative Entity Contact ID:

The Administrative Entity ID has overall rights to the Entity and the domains owned by the Entity. A change to of the Administrative Entity Contact ID would effect all domains registered or
owned by the Entity. To control the security issues that may arise out of such a change, Only;

a) The Administrative Entity Contact ID can change or transfer the USERID to another USERID.
b) An will facilitate the transfer of the Administrative Entity Contact ID.

The Off-line procedure requires Required Transfer Documents for the Entity to be submitted. Also required are Identification documents for the Administrative authority. The Administrative authority is the Responsible contact person at the Entity. The Identification Document could be Either a passport or an ID card number.

Please complete the Transfer Administrative Entity Contact ID. form.

Transfer of Domain Administrative Contact ID:

Transfer of the Domain Administrative Contact is an Online process.
The current Domain Administrative Contact has an option to resign his post and transfer the
functions to the Administrative Entity Contact ID.
The Administrative Entity ID has the rights to change the Domain Administrative Contact ID from the online interface.

Transfer of Domain Technical Contact ID:

Transfer of the domain technical contact is an online process. The current Domain Technical Contact can be changed by:

a) The Domain Administrative Contact ID has rights to change the Technical Contact ID from the online interface.

b) The Administrative Entity Contact ID has rights to change the Technical Contact ID for the Domain via the online interface.

c) The Technical contact ID has an option to resign and transfer the technical contact to Entity's Admin Contact ID.
Option (c) is applicable only when the Domain Tech Contact ID is not same as Administrative Entity Contact ID.

Transfer of Domain Billing Contact ID:

Transfer of the Domain Billing contact ID is an online process.
The current Domain Billing Contact can be changed by:

a) The Domain Administrative Contact can change the Billing Contact ID from the online interface.
b) The Administrative Entity Contact ID can change the Billing Contact ID for the Domain via the online interface.
c) The Billing contact ID has an option to resign and transfer the billing contact to Entity's Admin. Contact ID. Option (c) is applicable only when the Domain Billing Contact ID is not same as Entity Admin Contact ID.

Domain Transfer to New Entity:

To improve on the security of the Entity Transfer process, it has been deemed necessary to process off-line. The transfer process requires, Required Transfer Documents for the Entity and Identification documents for the Administrative authority of the entity.
The Administrative authority is the Responsible contact person at the Entity.
The Identification Document could be Either a passport or an ID card number.
Please complete the Domain Transfer to New Entity form.

Change of Domain DNS Delegation:

The change of the domain DNS delegation servers is processed online. Three out of the four Contacts ID of a Domain can change the domain DNS delegation servers.
These are:

a) Administrative Entity Contact ID.
b) Domain Administrative contact ID.
c) Domain Technical Contact ID.

Domain Deletion:

To reduce the abuse of domain registrations, registered domains CANNOT be deleted online.

The offline process requires Required Transfer Documents: for the Entity and Identification documents for the Administrative authority of the entity The Administrative authority is the Responsible contact person at the Entity.

The Identification Document could be Either a passport or an ID card number. Please complete the Domain Removal form.

The Expired Domains process is an alternative way to remove a registered domain name from the Registry database.

User Identification Cancellation

The system does not allow for User ID Cancellations.
An Inactive or unused ID will however be removed automatically by the system after a preset period.

REQUIRED TRANSFER DOCUMENTS

The following documents are required for transfer procedures only.

For Domains under the classification of .co.ke, .ne.ke and .or.ke, a Registration Certificate from the Registrar of Companies, a Certificate of Inc or-operation or an equivalent.

Individuals or Persons (non-entities) who register domains under the above mentioned criteria will require to submit Copies of their Personal Identification Numbers or an equivalent.

The Domains under the classification of .ac.ke and .sc.ke will require a Registration Certificate from the Ministry of Education, Science and Technology.

GO.KE domains require a Registration Authorization Letter from the Director, Government IT Services (Ministry of Finance).

Forgotten User ID Password?

If you have forgotten your User ID password, attempt to logon using your user ID. When the system detects the incorrect password, a "REMIND" option is provided.

Selecting the "REMIND" option will prompt the system to send the User ID an email with the "Reminder Phrase".

Please follow the instructions of the email received if the "Reminder Phrase" does not help.